Ministry of Interior of the Kurdistan Regional Government, Republic of Iraq (2017)

Reliance on old-fashioned ways of governance led to lack of transparency and automation of highly integrated processes. Lack of integration of modern technology in government resulted in high levels of inefficiency in delivering of public services to citizens.

Implementation of e-Government services proposed by SINAM will enable Ministry of Internal Affairs of Kurdistan to optimize delivery of governmental services, provide transparency to state information and improve interaction with businesses and industry. Operational efficiency and transparency will result in falling mismanagement and corruption levels, drop in bureaucracy and delays in service delivery. Upon approval of partnership between Ministry of Internal Affairs, SINAM company and ASAN xidmet, SINAM was responsible for preparation of report that outlined technical requirements of the project.

Single-Window system to promote transparent and accountable interaction of civil workers with citizens;

Faster service to citizens of Kurdistan to promote the trust between government and residents;

Reduction of paper-based transactions between sections and units;

Drop in corruption levels;

Cut in government operating costs that will result in millions saved annually